Delivery and Shipping

Need something delivered or shipped but wondering how it all works? See below for more information.


  • Local Cranbrook delivery is offered free of charge on purchases over $25.
  • Delivery of purchases less than $25.00 will be subject to a $4.00 delivery charge.
  • Deliveries are done on Tuesdays and Thursdays between 3:00pm and 6:00pm.
  • Order online and choose delivery or call to order at 250-489-1729.
  • Online orders can be placed until 1:00pm on the day of delivery for same day delivery.


  • Out of town shipping is available for treats, toys and small accessories.
  • Cost of shipping is charged to the customer.
  • Orders over $150 (before tax) are eligible for FREE shipping.
  • All orders are shipped via Canada Post. You will receive a tracking number once it is shipped.